Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund.  Trans Horizons Media will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within  10 days after the confirmation.

Please return your purchase to the following address:

New Horizons Bookstore

c/o 

Dreamfoundry Media Sdn Bhd

Suite D109, Block D, Level 1
Kelana Square, Jalan SS 7/26
Kelana Jaya, 47301 Petaling Jaya, Selangor.
Please contact us at  newhorizonsbookstore@gmail.com or  0196730882 if you have any questions or doubts.